I would like to say what an excellent experience I had from start to finish.
On the day of surgery I was taken through each step with clear information and reassurance.
All the staff were very nice and helpful.
Very pleased with surgery. Whole experience was very good and easy. Would definitely use again if required.
Team were excellent and made me relaxed as soon as I go there. Surgeon, Mr Shahmalak is at the top of his profession and as per always offers the best advice and gets down to business straight away. Full marks to the whole of the team.
From my initial enquiry through to the day of my procedure, I have found Crown Clinic to be approachable + professional. Initially I was somewhat apprehensive but was soon put at ease by the staff + Dr Shahmalak. My questions were answered clearly + it was explained what to expect on the day of surgery + the final results.
On the day of surgery there were a few challenges for the team (mainly my lightheadedness) but these were dealt with without any drama.
The transplant itself went well + afterwards I was given medication to manage any discomfort, although this wasn’t significant.
I am now due to have my stitches removed + am certain that the same high standard of care will continue.
I would like to thank Dr Shahmalak + his team for a job well done.
All very nice people and would highly recommend you all.
From the very start Afshan was kind sounding on the phone with everything. When I arrived for re surgery consultation again Afshan was great, she introduced me to Dr Sha he was fantastic and put me at ease from the very start, he is a great surgeon so kind and helpful. On the day of surgery I arrived at 8am, was again greeted by Afshan + Dr Shahope you don’t mind me calling you Dr Sha for short, I feel its much more friendly, anyway they are so really nice. When I went through for surgery his staff was so kind to me and I noticed Dr Sha gets on great with them all. We had a few laughs ☺ through the surgery. They gave me 3 breaks through surgery, the food was great and I felt very relaxed in there hands, the building is beautiful and very clean. Thank you for everything.
PS: I’ll be BACK as Arnie says.
(Well done Dr Sha + Team)
From start to finish the Crown Clinic team were great. I understood what would happen & how. They all made me feel totally relaxed throughout the day.
I’d definitely recommend the procedure to anyone thinking of having it done.
The initial consult was good. I was made aware of the situation and what would need to be done. Before the actual surgery I was very nervous + anxious but the moment I set foot in the clinic I was made very welcome by everyone from receptionist, nurse to surgeon. It didn’t take long till everyone made the nervousness go away. The surgeon was a really top bloke + nurses were lovely. During and after surgery everyone kept making sure I was ok which made me feel better. I will definitely be back for more surgery and would recommend this clinic to everyone. Absolute brilliant team.
I was very happy with Dr Shahmalak and his staff. I enjoyed the whole experience and everyone made me feel at home. I did not like how sore the anaesthetic was, however, it was worth the pain with the results. I hope that in 6-9 months my hair looks fuller and I can style it how I have wanted it for many years.
At my consultation the necessary procedure for my circumstance was fully explained and what the expectant results would be.
Clinic Manager Afshan gave very informative detailed instructions at consultation and at stages before and after my procedure.
Dr Shahmalak and nurses make a great medical team working perfectly together.
Enjoyed the film during my procedure, the coffee break and a nice lunch.
The day ended with coffee and biscuits and a full explanation of the required aftercare.
Thank you to all.