The Crown Cosma Clinic is within easy access to Manchester Airport, it is well set out, scrupulously clean, tidy and well furnished. It is also good to know that there are resuscitation facilities available if required. During both the initial and pre-consultations I found Mr Shahmalak both professional and informative about the procedure and at all times open to any questions or to allay any concerns I had. When I arrived at the clinic I was quite stressed due to arising at 3am and catching the 07.10 flight from Belfast I was greeted by the Patient Coordinator Ms Afshan Shafi who immediately put me at rest with a cup of tea and friendly chat. Mr Shahmalak then ran over the procedure, emphasized the importance of the after care and we discussed and decided on the areas to transplant.
The entire surgical team including Mr Shahmalak himself were all professional and cheerful throughout the meticulous (and what must have been tedious) procedure of preparing the follicles and then inserting them in pockets previously prepared by Mr Shahmalak. I was particularly impressed by the fact that the nurses although working hard from 8.30am to 4pm were just as pleasant and cheerful at 4pm as they had been at 8.30 in the morning, after what must have been quite a long and tiring day for them. In fact from the beginning the team were at pains to put me at ease by talking to me while Mr Shahmalak was operating on the back of my head, so taking my mind of just what he was doing back there!
The entire team gave the impression of people who take considerable pride in their work and strive to do as food a job as possible and it is a comfort to know they are always at the end of the telephone line should anything go wrong post operative.
All in all I am well pleased with the work…unfortunately I’ll have to wait for the hair now!!
From the very start, the initial contact I was very impressed with the professionalism and the friendliness of everyone I dealt with. I was both nervous about the consultation which was not a high pressure situation, it was friendly, relaxed and informative. I was nervous on the day of surgery but I needn’t have been, the staff were wonderful, the atmosphere friendly, relaxed professional and supportive. The anaesthetic was incredible, I suffered absolutely NO discomfort. Their support structure pre during and post op is second to none. They care about what they do and their patients.
I would like to extend my sincere thanks to Dr Shahmalak and the staff of Crown Cosma Clinic.
This was my second treatment and the advances the clinic has made allowed me to have a pain free hair transplant treatment. I returned to Dr Shahmalak because I knew I would receive a quality of service. The attention to detail before during and after the treatment are excellent. The results speak for themselves. I am very happy to talk to any person who may be considering a similar treatment.
This was my second treatment and procedure by Mr Shahmalak and his team. I cannot express my gratitude for their professionalism and attitude during my treatment. Throughout my treatment I was treated with dignity and sensitivity and for what can be uncomfortable procedure you are made as comfortable as humanly possible. From arriving at the clinic Ms Shafi makes you feel completely at ease and seems to fully understand clients (patients) anxiety’s and makes your journey and visit seem very routine and ordinary. Once the procedure had started Mr Shahmalak nurses are very warm and friendly and maintain a lovely upbeat atmosphere in the surgery room which makes the time pass very quickly and as enjoyable as possible.
…I was amazed there was no pain and I walked back to the hotel. I arrived home the next day and looked in the mirror I couldn’t stop smiling. I had hair, it’s hard to put into words how I feel, it’s like being reborn again.
Afshan rang from the clinic to check on me. I told her there was no pain and no need for the tablets and that I couldn’t stop smiling at the mirror.
I would like to thank Dr. Shahmalak and all his staff they have done a wonderful job, thank you.
If I had to advise anyone thinking about an hair transplant I would say don’t think about it pick up the phone and put a smile on your face.
The whole procedure and consultations were efficient from start to finish. On the day of the surgery the staff were all very friendly and particularly ensured that I was comfortable throughout.
Nearly 3 months after the procedure I am already noticing quite a marked difference.
I just want to let you know that I’m extremely pleased with the procedure, being a burns victim patient requiring re-construction to my frontal hairline and temporal regions, through an accident that happened some 17 years ago at age 23 and I have lived disguising my hair loss and scarred head with a hat in public ever since. Dr Shahmalak is a highly experienced skilled surgeon in his field, as it took a great additional effort and skill to transplant particularly into my scarred forehead areas.
I may be somewhat different than the average hair transplant patient, in that I want not only to replace and re-create my lost hairline, but I specifically requested my hairline to be lowered more than usual clients would with a more straight-defined hairline edge to give me back some of the shape from my youth at age 24 prior to when I had my burns accident, Dr Shahmalak kindly placed my hairline in the individual position that I personally requested (although this is because my case is exceptional to my own needs and requirements) I supplied additional patient consent, as this was a bespoke requirement.
Dr Shahmalak was very understanding and helpful the initial consultation was extremely clear and informative, explaining clearly all the details of how the procedure is performed.
Dr Shahmalak and his team have been truly professional and put up with my initial nervousness of surgery, the procedure was indeed painless and the support staff were wonderfully supportive throughout.
Everything went very well; I had a great experience with my procedure and I am very pleased with the 1st stage of surgery, it has achieved amazing post-surgery results.
The whole experience has been better than my best expectations. I’m now looking forward to seeing results over the next few months. My heartfelt thanks go to Dr Shahmalak and his team.
I would certainly highly recommend to everyone considering surgery The Crown Cosma Clinic as the best practice in the North West.
I can’t express my thanks for the excellent surgery you performed, hair transplantation is a dream come true.
Everybody at the clinic makes me feel that I am one of the family. My wife who was waiting for me outside during the operation was treated well. During the operations I was conscious and any questions I asked was answered very professionally. There was very minute or no pain at all. I was always being warned beforehand, if there is any slight discomfort. I will definitely recommend this surgeon to my friends. This is a Doctor who knows his job and very confident of himself.
Thanks for making my dream come true and end a gring of daily baldness hiding hours of nightmares….
Hair is freedom
Hair is power
Hair is hope
Much respect for your help and kindness
Having had 2 procedures before, then this being my 2nd with Dr Shahmalak, the 1st one he did for me I found more rewarding than the original 3 I had with another clinic, the 2nd procedure on November 12th went well and although nervous, was put at ease by Doctor Shahmalak and the assistants with him. Everything was well explained to me more than once and I am now looking forward to noticing the new hairs in the months ahead. I was lucky and happy to be recommended this clinic.