The initial consultation with Dr Shahmalak went fine with him explaining that he could place hair grafts in the specific areas that I wanted. Pre-surgery we went over what we discussed in the consultation and he cleared up any final questions that I needed clarifying. I then went into the treatment room where I met Dr Shahmalak’s team who were lovely and made me feel comfortable as I was quite nervous pre-surgery as I didn’t really know what to expect entering the treatment room. During the surgery I was continuously asked if I was alright which I appreciated as I was still a bit apprehensive. Post surgery Dr Shahmalak gave me a aftercare pack which he explained thoroughly what to take and use and when.
Fingers crossed the surgery will be a success and in the upcoming months I will develop new hair in the transplanted areas. If so this will improve my confidence greatly and I will owe it all to Dr Shahmalak and his team.
I would like to say how much I appreciate the care and courtesy shown to me by Mr. Shahmalak and his team on my visit to the clinic. I am very happy with the work carried out on me and would recommend anybody to go ahead with a hair transplant to help them gain confidence and to help to feel better about themselves.
Everything was excellent. I was unfortunately delayed by traffic 1 hour and was unable to contact anyone until the surgery opened at 9am. When I arrived to find Dr. Shahmalak and 6 nurses waiting for me no-one made me feel guilty (except myself) and no one rushed anything to make up for the lost time.
I am not used to sitting around….and realised that this is not alleviated by day time television.
I found lying on the couch very uncomfortable in a sitting position.
I couldn’t speak highly enough about the patience and skill of these carrying out the operation and felt throughout that they were giving their best for me.
Initially I was very nervous to approach Crown Cosma but the friendly relaxing manner in which I was received convinced me for the procedure straight away. Mr Shahmalak has an understanding aura to relax and put at ease the patient straight away. His kindness and straight to the point approach convinced me that I was talking to a professional who understand individuals and their problems. His assistant Afshan is a likewise professional and extremely helpful at all times.
The post-op information is very informative, answering any question needed.
This was my second procedure with Mr Shahmalak, everything was handled in a very professional yet friendly way. Excellent service from all concerned. I hope this will be final treatment, but should I need another in years to come, there’s only one place I’ll go!
I thought the overall service was fantastic. Many thanks to Afshan for arranging great times that suited me was really impressed with the expertise from Dr Shahmalak’s team on the day.
They worked so well, and made the operation seem like a breeze.
Would like to say thanks to you all for your expertise and the surgery.
Just hope now the hair can grow sufficiently. Fingers crossed!
I really would like to thank you all for everything you all have done to me.
Initial Consultation – Informative meeting with expectations made clear
Pre-surgery – carefully managed to alleviate nerves and apprehensions with details of the days procedure explained
Post-surgery – Post operative instructions clarified both verbally and documented
Surgeon – Professional providing regular updates on progress
Team – Professional with efforts also focused on creating a relaxed environment.
Thank you for the treatment. The procedure was undertaken by a professional team in a manner explained at the consultations. I would like to suggest that consideration is given to the purchase of an open ace bed & notice is put on the consulting room door to highlight the room is in use. Complete with privacy glazing. Unfortunately someone entered the room during my break to return a newspaper.
Can’t thank Mr Shahmalak and the girls enough. Extremely professional in everything they did. The whole experience was first class and Mr Shahmalak is a tremendously calming and reassuring man.
I would thoroughly recommend anyone to Crown Clinic.
I found the whole experience very efficient and professional. The surgeon, Patient Coordinator and Nurses were always helpful and made me feel at ease.
Ideally I would of liked a courtesy call one day prior to surgery to advise all was till on schedule and to see if I had any last minute concerns.
However, it has been one week since surgery now and I am very happy with the initial results and I would recommend Crown Cosma Clinic to my friends and family.