From initial consultations the whole process was excellent. Mr. Shahmalak was exceptionally patient and informative and explained the whole procedure and aftercare in great detail, leaving no doubts. Apart from the initial injections, which stung a little, but was over in a flash, the whole operation was painless. All the staff were superb and courteous. Many thanks again to all concerned and I am looking forward to at last having eyebrows.
After finally plucking up the courage to speak to someone about my hair loss I arranged an appointment with Dr Shahmalak. He put me at ease straight away and he was honest, caring, knowledgeable and personable. He explained my options clearly and left me feeling reassured that something could be done. Arranging an appointment was easy and the care given by the patient co-ordinator was outstanding. Nothing was too much trouble. On the day of the procedure all of the team put me at ease and were very reassuring and friendly. I was never in any doubt that I was in the best hands and Dr Shahmalak and his team are to be congratulated on their patient care. I felt I was the most important person there and all my needs and concerns were attended to with the utmost professionalism and care.
It was a great experience and I will recommend them to anyone and I will return in six months for more treatment.
My 2nd experience with Crown Clinic was great again. As always was really looked after, and I feel great again.
First Class from start to finish, Mr Shahmalak is superb, his manner, thoroughness and professionalism are second to none.
The team are great, from Afshan through to Zara & Jo the technicians.
Thank you so much!
Mr Asim Shahmalak was a brilliant surgeon! He was the only person I saw during consultations who didn’t just tell me how amazing it is, but also the reality which is what a patient needs. I was talked through the surgery in detail on many occasions * in the pack sent so I knew exactly what to expect. During the surgery I felt very comfortable and confident in Mr Shahmalak and his lovely team. All the ladies were so friendly & caring. Everyone constantly checked I felt ok and relaxed
A MASSIVE THANK YOU TO YOU ALL!
Hi All, Just to say thanks for looking after me well. Fingers crossed and waiting for the growth now. Will see you all soon for stage 2 would also like my hairline lowering as well. Have a drink Doc on me, and hope those lovely ladies don’t get fat with choc’s and bicky’s.
The initial consultation was informative and satisfied my expectations. With what can be deemed a personal and sensitive subject, Mr Shahmalak was professional, courteous and was direct and honest in terms of what could be achieved. In summary, the facts were discussed, the questions were answered, and no pushy sales techniques were applied.
The pre and post operation information pack was issued promptly and the content was presented professionally. The information was clear and concise, with good explanation of terminology. This proved to be a valuable educational resource.
The clinic facilities within are state of the art, and the standard is excellent in term of cleanliness and all round operation. The order of the day was explained very well, and the hairline was marked with professional advice. The operation itself was perfectly orchestrated and executed. The staff are well organised and friendly, and very much put me at ease throughout the process. Mr Shahmalak was informative throughout the process. His charming personality and care was thoroughly reassuring. I was in safe hands. In conclusion, I was very much justified in my decision in choosing Crown Cosma.
The clinic is very bright and airy, and very easy to find.
The staff are efficient – they have obviously done hair transplant procedures on many occasions.
The total surgical time was about 5 hours but it flew by.
I found the initial consultation with Dr Shahmalak very informative and helpful.
The procedure went well and caused me a lot less discomfort that I expected. I did not need any pain relief post surgery.
The staff were friendly, approachable and professional.
I have no hesitation in recommending Dr Shahmalak and his staff and would go back to him in the future.
Dear Mr Shahmalak and Girls,
Thank you once again for your superb and professional service. I come away from your clinic full of confidence in the treatment I have received and am never disappointed with the after results. I suffered very little discomfort from the procedure, nor from the scar revision. As always your staff could not be more helpful and accommodating towards me and my father, making it all a very pleasant experience.
Thank you once again for what can only be described as a five star quality service.