From pre-op consultation to operation through to post op after care I can only describe the Crown Cosma Clinic as a truly professional service. I would find it impossible to advise on how to improve the service/experience as Dr. Asim Shahmalak and his team (Kindera, Rosa, Jo & Tasha) have every aspect covered in great detail and I thank you for that. I will be back in December to finish my treatment.
Dr. Asim Shahmalak is a real gentleman & a true professional!
Dr maybe a payrise for your lovely team is in order.
My overall experience of transplant surgery at Crown Cosma Clinic is that all of the staff did their utmost to make what was a daunting and undignified procedure as pleasant and took time to answer my questions.
The clinic itself is very clean and comfortable and I appreciated the room set aside for lunch and breaks and the food and drinks provided.
I was given clear, detailed information on aftercare, so now the hardest part is the long wait to see the result.
Once again I would like to thank Mr Shahmalak and all the ladies in his team for their care, kindness and reassurance which made the whole experience much better than anticipated.
After experiencing hair loss I contacted Afshan at Crown Clinic after reading an advertisement in a newspaper. i then attended an initial consultation at the Slievemore Clinic, Stillorgan, Dublin where I met Dr Asim Shahmalak.
I found him very informative, friendly and reassuring toward the procedure that would suit me best. Following this consultation an appointment was scheduled for 1st June 2013 at the Manchester Crown Cosma Clinic. On arrival, I checked into my hotel prior to my procedure which was satisfactory. Next morning, I arrived at the clinic, I found the staff very friendly, approachable and reassuring dispelling any fears I may have had. Dr Asim throughout the procedure was very informative and made me feel at ease. The procedure itself seemed to 'fly by' because of the spirit of teamwork within. The facility itself was 'second to none'. The atmosphere it created was positive and inviting from the Doctor, to secretary, to all the staff they definitely carried out their duties in a professional courteous, caring and dignified manner.
Overall my experience throughout ie: from initial to post surgery is extremely positive. I believe that the procedure was skillfully carry out and very worthwhile and would highly recommend.
From the moment I arrived for my procedure I was treated as a friend. Dr Shahmalak and his assistants create a warm, friendly and supportive environment from the get-go.
It's too early as yet to comment on the results of my treatment, but I can say that the experience was a very positive one, and I look forward to the outcome.
I would like to start by saying a big thank you to Doctor Shahmalak and his team.
Starting from the initial phone call to Afshan to arrange the consultation I received friendly and professional service.
Initially I was very sceptical about undergoing the FUE treatment, but the consultation with the doctor provided myself and my parents with all the information to make the right decision.
As for the day of the surgery I was looked after by the team. A special thank you to Rosa, Louise and Natasha who made me feel at ease throughout the long day.
10 days after surgery and the grafts have yet to fall out. Both the donor area and recipient area have almost healed completely leaving a natural look to my hair. When the grafts do fall out it has given me an insight into how my hairline will look when my hair has grown back and I amvery pleased and already my confidence is beginning to return.
As for the post surgery aftercare I received all the information needed to look after the grafts. I was pleased to hear from Afshan who called a few days after surgery to see how I was getting on.
Once again I can't thank the doctor and his team enough for what is a lifechanging procedure. Hopefully I will not need any more surgery in the future but if I do I will have no hesitation in calling Crown Cosma Clinic : -)
Everything with my experience went 100%. The surgeon explained everything in great detail. All the girls were great and made my day very comfortable and relaxing.
My whole experience so far, was really good. The staff all round were friendly, good humoured. I was treated with respect that was most welcome. Dr Shahmalak and Afshan were always on the ball, attentive and thoughtful.
The team of nurses/assistants were very professional, friendly, happy and humourous as well as dedicated in their tasks.
I am over the moon and hope to see the result in 3-6 months.
After my consultation I felt adamant to go ahead with my procedure with all the information I received. I felt nervous before starting my procedure but when I arrived at the clinic, I was put at ease with help and support from the team and Mr Shahmalak. I experienced a comfortable and friendly service and care throughout, I would like to thank everyone involved at Crown Cosma Clinic and I cannot wait to see the results in the next few months. Thanks again!
When I first met Dr Shahmalak I was taken aback on how friendly & informative he is. He put me at ease straight away. I signed up immediately for the procedure as I knew I was in safe hands. His team are very professional and one of the best I have ever come across. From start to finish they are very thorough. I highly recommend Dr Shahmalak & his team as you will not be disappointed. The facilities & care are of a very high standard which makes you feel just right at home. He is a top doctor who is a must see.
The initial consultation was very informative and reassuring. The 'PRE' surgery information and instructions are very clear and explain the issues well.
Again 'POST' Surgery instructions were very good, and the team at the clinic were supportive.
I was extremely nervous before and during the procedure but the team were very reassuring and comforting.