After my consultation I felt adamant to go ahead with my procedure with all the information I received. I felt nervous before starting my procedure but when I arrived at the clinic, I was put at ease with help and support from the team and Mr Shahmalak. I experienced a comfortable and friendly service and care throughout, I would like to thank everyone involved at Crown Cosma Clinic and I cannot wait to see the results in the next few months. Thanks again!
When I first met Dr Shahmalak I was taken aback on how friendly & informative he is. He put me at ease straight away. I signed up immediately for the procedure as I knew I was in safe hands. His team are very professional and one of the best I have ever come across. From start to finish they are very thorough. I highly recommend Dr Shahmalak & his team as you will not be disappointed. The facilities & care are of a very high standard which makes you feel just right at home. He is a top doctor who is a must see.
The initial consultation was very informative and reassuring. The 'PRE' surgery information and instructions are very clear and explain the issues well.
Again 'POST' Surgery instructions were very good, and the team at the clinic were supportive.
I was extremely nervous before and during the procedure but the team were very reassuring and comforting.
An excellent service from start to finish. The patient coordinator was very friendly and knowledgeable, and advised with all our early queries about the procedure.
In the initial consultancy, the surgeon provided a thorough breakdown of every step before, during and after the procedure. This and his approachability and warm manner gave me the confidence to book the surgery on the same day.
The surgery itself lasted no more than 4 hours including breaks, but I felt the surgeon and his team took the time to make me comfortable and ensure the operation would be a lasting success.
Post-Op there has been no issues, mainly because I received excellent advice so I knew what to anticipate. Any further queries I've had have been dealt with promptly.
A big thanks to the surgeon, coordinator and all of the staff on the day of the op!
From the consultation I was left feeling reassured & confident although there wasn't 100% guarantee. During the day of the operation I was kept fully informed on how the procedure was going along with been regularly asked if I as in any pain (which I wasn't) just a little discomfort at times. I even asked for a short comfort break to which I was allowed - nothing seemed unreasonable as staff were kind and caring. After the surgery I was taken to a private recovery where staff were always keeping a close eye on me. There were plenty of drinks and snacks in the room should I of wanted them. A couple of weeks after surgery I returned for a check-up, again I was left reassured and I again could see that the surgery had gone to plan.
Two months on I can see that the eyelashes are coming though. So fully happy all round : )
What can I say? From the initial enquiry, to the consultation, to the procedure, Dr Shahmalak and the team were absolutely brilliant.
Professional, friendly, informative - nothing was too much trouble.
It's very early days to really think about the results just yet but if they are anything like as good as my treatment to date then I'll be very happy!
Many thanks & best wishes to the whole team!!
Initial consultation was absolutely superb, I was unsure whether I should go ahead with the surgery at first but the surgeon was so informative + totally made up my mind.
Surgery was as expected, 7 hours and at times a little painful, but I knew it wasn't going to be a walk in the park!
The surgeon & his team were fantastic, very professional, very slick, very thorough, "Absolutely No Complaints"
Post surgery - on the day of the surgery & day 1 of recovery, it was painful BUT manageable. I could have returned to work after day 2. The scar did take a long time to properly heal aprox 1.5 months, but thereafter it now looks good and cannot be seen at all.
Initial consultation was really informative & I felt like the surgeon was very knowledgeable about the condition of my hair & what I would need to improve my hairline. The information he provided was to the point & very thorough. He was very honest & open about what he felt would be the best for me, eg - number of grafts required, timescales etc.
Pre & Post Surgery was very well managed & again provided me with all the information I needed. I was feeling slightly worried before the operation but all the team made me feel reassured & at ease. It was a very well delivered service throughout. The facilities were 5 Star, very clean & well looked after!
I would definitely recommend Crown Cosma Clinic.
Having done my research online on hair transplantation there were only two clinics I wish to visit. 'Crown Clinic" was the second I visited, and within a very short period of time in the clinic I knew this was the place I would choose. Afshan and Mr Shahmalak made me feel totally at ease, they were informative kind and thoughtful. It was just what I was looking for; a very personal approach. My day of surgery passed exactly how Mr Shahmalak described, his lovely "team" of girls made for a very pleasant day. I would recommend the Clinic to anyone considering hair transplant surgery. I have total faith that in 6 months time I will start to see a life changing result:
I would like to take this opportunity to thank Dr Asim Shahmalak for the high standard of support, advice, planning and professionalism shown and provided through the whole process. The team also worked very hard under Dr Shahmalak’s instruction to deliver good service.