Dear Mr Shahmalak,
I would like to call out that from the initial consultation with you in Harley Street, through to the treatment received from you and the excellent extended team at your clinic, the overall service has been first class. Please extend my thanks and appreciation to all the nurses. Having visited a couple of other surgeons before making the decision to proceed with you, the time you invested with me at the initial meeting as well as the transparency of the process and your expert advice made the decision to ‘partner’ with you on this procedure an easy one.
Everything was great!
I would like to express my utmost thanks and gratitude to all of the staff at Crown Cosma Clinic. I couldn't be more impressed with the service I received.
From the moment I contacted to enquire about the procedure, the staff were informative and knowledgeable and quickly addressed any concerns I had. Afshan was extremely friendly and helpful and made me feel so comfortable at all times. My initial consultation was nerve wrecking for me, but any concerns were quickly put to rest by Dr Shahmalak - he is an amazingly compassionate and empathetic man and I had complete faith in him from the moment I met him.
After meeting him, there was only ever one place I was going to have this procedure done.
The surgery was pain free and the girls who work with Dr Shahmalak are also amazingly friendly and professional. I was so relaxed throughout the procedure because of the friendliness and conversation of the staff.
The facilities at the clinic were exemplary and could not be faulted.
10 days after the procedure, I returned to see Dr Shahmalak, who of course, was his amazingly friendly welcoming self - and professional at all times.
I cannot fault the service that I received - it was fantastic and now I look forward to seeing the results. I left the clinic assured that I could contact the staff at any time and they would answer any questions that I may have.
Many, many thanks to Dr Shahmalak, Afshan Shafi and the fantastic team that make up the Crown Cosma Clinic.
I am delighted I chose the Crown Clinic to carry out my FUE hair transplant. Dr Shahmalak & his staff are a highly skilled, very caring, friendly and professional team. From the initial consultation, where the procedure was clearly and realistically explained to the post-op recovery, I am extremely happy with how things have gone.
On the day of the surgery Dr Shahmalak and the team could not have done more to make me feel comfortable and at ease. The procedure was done very gently, with great care and with no pain to speak of. I woul dgladly recommend the Crown Clinic without hesitation.
Thank you again to all at Crown Clinic.
Following a prompt, professional and informative consultation at Harley Street, I was immediately given the confidence to book my 3000 FUT procedure with the Cosma Clinic. Being able to have the consultation with Mr Shahmalak was important to me as other clinics were only offering consultations with a patient co-ordinator.
The professionalism of Afshan (the patient co-ordinator) also put me at ease once the procedure was booked, answering any questions that I had. The day of the procedure I was a little nervou but was put completely at ease by the friendly, caring & professional nature of the girls at Crown Cosma Clinic. Mr Shahmalak took me through the whole procedure beforehand and checked to see if I had any final questions. From here on in the girls and Mr Shahmalak took very good care of me checking at all times that I was in no pain or discomfort. Breaks and lunch were all timetabled where food and drink were all arranged in my private room.
Mr Shahmalak and his team of girls were as attentive, friendly and professional at the end of the day as they were when I arrived, even after the 7 hour procedure.
The clinic is modern and spotlessly clean with a professioanl and friendly atmosphere and I would have no hesitation in returning for a second procedure. A special mention to Rosa who's humour kept me smiling even during the procedure. i am now on day 4 after the procedure. I have had no swelling, bruising and only mild discomfort rather than pain. I am very pleased with the results so far.
All in all a great experience. Everyone involved was kind and patient, explaining all my questions.
Recovery has taken longer thank I'd hoped, but all seems well. Looking forward very much to my own hairs growing through.
I would certainly recommend this surgery and especially Crown Clinic to anyone who desires fuller brows.
From my first phone call to my leaving after surgery I was treated like a friend rather than a patient. Had a wonderful experience with the Crown Clinic from start to finish. Lovely team fantastic at there profession, very friendly, reassuring, helpful right through my procedure.
I honestly couldn't have asked for more in any aspect. I'm thrilled with my initial results and see myself looking back at me in the mirror for the first time in seven years!!!
It was actually a very enjoyable day considering I was having surgery
Fantastic thanks to everybody at the Crown you're all great
My experience at Crown Cosma Clinic was a very positive one, and one that I would recommend. Mr Shahmalak, and his team, were caring, friendly & professional during all three of my visits. From my initial meeting with Mr Shahmalak, I felt I could trust him & that I was in good hands. He proved this to be true, by providing me with an efficient procedure & aftercare.
I found the staff very good. They took good care of my needs throughout the 8 hours I was in their hands, and the Surgeon was also very good with a relaxed manner but at the same time very professional at all times while putting me at ease.
I felt very happy and confident going into the surgery because of the one to one consultation in London and the professional environment where the surgery was carried out. The team in Manchester were all very kind and helpful, and provided me with many kit-kats in the breaks!
I was reassured that post surgery I could contact Mr Shahmalak at any time to ask any questions I may have. The use of the iPad was a great distraction over the two days and I recommend it to the other patients in the future.