Reviews From A Leading UK Hair Transplant Clinic
Initially I was nervous before even phoning to book an appointment but instantly put at ease with Joanne’s kind and friendly nature. My first meeting with Dr Shahmalak was very thorough and informative. I then booked my appointment and everybody made sure I knew exactly what I needed to know. Everything was very clear in my pack.
Again, my pre-surgery meeting was very clear and Dr Shahmalak’s perfectionism shone through. Making sure he and I were fully happy with the hairline he had drawn. The staff during the surgery were fantastic. Kelly, Louise, Charlotte and Vicky’s rapport was so warm and friendly making me feel at ease and relaxed at all times.
I left the procedure feeling I’d had really nice day.
My post-surgery notes in my pack were so clear and followed my day to day schedule with ease. The pain was so minimal and nothing like I had expected.
I am now on day 14 and have no pain whatsoever. The hairs are easily visible and have not yet started to fall out.
I have nothing but praise for everybody involved and would recommend your clinic in a heartbeat.
Thank you so much and I look forward to the hairs starting to grow.
My experience with Crown Clinic has been amazing, from start to finish.
My initial consultation with Dr. Asim Shahmalak was very informative and gave me ample opportunity to ask questions, all of which were answered. I had previously researched the FUT procedure and outcomes, which Dr. Asim confirmed was the right approach for me.
On the day of the surgery, I was welcomed by the Clinic manager, Ms. Afshan and Dr. Asim, before discussing what the day would entail. I was reassured that this was definitely the most appropriate procedure for my condition. I was shown to my personal patient room and later met the team, who were wonderful.
I was very well looked after throughout the day, both during the procedure and at break
times. I felt very comfortable and reassured. A very well organised day from start to finish and I felt truly cared for.
The Surgeon and team are superb: highly experienced, kind, considerate, gentle, and very thoughtful. Absolutely brilliant at what they do.
The aftercare instructions are very helpful and well structured, giving you a step by step guide as to what to expect throughout your recovery period.
Overall, I am delighted with the outcome, the service and professionalism Crown Clinic provide. A truly remarkable team who excel at what they do. I can’t recommend them enough.
From consultation to procedure I had a great experience.
Dr Asim was professional, caring and efficient as are the rest of his team – I cannot speak highly enough of every member of staff who looked after me during the op.
From the moment I arrived on the day of my op I felt well looked after put at ease and in safe hands.
I am extremely pleased with my experience at Crown Clinic. The clinic is very easy to find and discreet. From the moment I stepped in the clinic, I knew I had made the right choice. Every single member of staff were just so polite and friendly, not to mention Mr Shahmalak! What a legend! Apart from being very funny and charismatic, the guy clearly knows his stuff which is why he is the best in the business! From the pre-op to the op and post-op, everything just ran so seamless. I would like to take the opportunity to thank each and every member of staff of my op (25/02/21) for making it such a pleasurable experience and can’t wait to see the final results!! (Written 2 days post)
The overall experience at Crown Clinic has been excellent, from initial consultation through to completion of surgery.
Surgeon and staff extremely helpful and put you at ease.
Without exception everyone made you feel calm and comfortable and during surgery there was friendly banter which helped make the time move quickly.
Post-surgery I have had no contact but presumably at some point I will.
Initial consult really friendly and informative. Answered all my questions and very patient.
Actual surgery was prompt to start. Staff all lovely and helpful and put me at ease.
I felt safe in the hands of the surgeon and staff who kept me in good spirits.
Aftercare well explained. I have been able to call whenever I had questions and always happy to answer questions I had.
The experience was excellent. The staff were very helpful and really warming and friendly. They made the procedure fly-by. I would really recommend Crown Clinic 10/10.
Excellent customer care!
I had no issues and found the process throughout very understandable and easy to follow. Hopefully results of my FUE hair transplant will bear fruit in the months to come
From my very first phone call I was made to feel reassured that I would have my first consultation with the surgeon Mr Shahmalak and not a sales consultant which was very important to myself.
My consultation with Dr Shahmalak went extremely well, I was asked what my expectations were and I feel that if this was unlikely I could achieve they would have been managed at that stage. I was advised of the best procedure for myself being a woman and not wanting my head shaved. Dr Shahmalak was very friendly and courteous throughout the consultation, and I felt in very safe hands.
On the day of my procedure I was made to feel very comfortable, welcomed and reassured. I was treated very kindly by Dr Shahmalak and all his staff/team, I could not have been treated any better if I had been a VIP. The day went very well, and my comfort was considered at all times. I was advised of my post op directions to follow day by day even though I had been sent all this information I needed and required at my first consultation. A date convenient for myself to return to the clinic was arranged for my return to remove the staples from the donor area.
On this visit Dr Shahmalak removed the staples, the very lovely Joanne, then washed my hair and gave me some very good advice as she had been a hairdresser, which I was very grateful for her kindness.
I did have one unfounded concern, but this was dealt with by telephone, quickly, promptly by Dr Shahmalak and reassuringly.
I have nothing but praise for the care and attention I received throughout the experience. My privacy was maintained throughout it truly was a person centred caring service. As a woman with hair loss and working in a social/healthcare setting their procedures for covid, infection control and cleanliness were excellent throughout. “Well Done Team!”
“Thank you so much”
From initial enquiry to visiting Dr Shahmalak at Harley Street to day of surgery was made to feel at ease, all information explained in a clear manner, with opportunity to ask questions. I was naturally nervous but didn’t need to be.
Desired hairline drawn, to take into account of my age to ensure natural result/look.
Dr Shahmalak and his assistants were excellent, the day of surgery went really quickly and apart from the few initial injections was painless as previously explained at consultation.
I can’t wait to see the final results in the months to come. Would highly recommend Crown Clinic and many thanks to the team for looking after me.