Losing your hair is distressing. What I needed, in order to make an informed decision on what I was going to do about it, was facts, honesty, discretion, knowledge and a feeling of trust. Pre Surgery, this is exactly what I got. On taking this decision to proceed with the hair transplant this feeling of trust was rewarded by a first class experience, whereby Dr Shahmalak and his team took great care of me, making me feel very comfortable in what has to be said, was at a time when I was at my most vulnerable.
I am writing this testimonial immediately post surgery and am experiencing some mild discomfort, however, I am sure this short term pain will result in long term gain and I can’t wait to see the results a few months down the line!
My eyebrows have always been very fine and very thin, particularly on one side after having a small surgical procedure as a child. This has lead to me wanting to do something about it for quite some time.
Having carried out come initial research on the internet, I was particularly drawn to having the work completed by Dr Shahmalak at Crown Clinic. This was further reinforced when speaking to several colleagues who all stated very clearly to me that whilst there are several practitioners in the UK; if I wanted the best then Dr Shahmalak should be my choice.
My initial consultation with Dr Shahmalak at his Harley Street consultation room was very informative indeed and having met the person and hearing the procedure explained, I decided to book my treatment there and then.
On the day of the procedure, I travelled up to Dr Shahmalak’s clinic in Manchester (admittedly somewhat nervously). That said I was very much put at ease by Afshan, the Clinic Manager and again meeting with Dr Shahmalak immediately before the procedure was extremely useful where he again explained the procedure and answered the few questions that I had.
Having a fairly extensive needle phobia, I was a little concerned; however I can only say that my procedure was an absolute pleasure. Dr Shahmalak made several small injections of anaesthetic (bearable even for a big baby like me) and after that I can honestly say I didn’t feel any discomfort whatsoever.
It was a very relaxing environment indeed. Dr Shahmalak and his team were extremely professional but also extremely friendly. Despite my initial nerves the team put me at ease and we chatted throughout the entire procedure whilst the transplants were taking place. I would like to pass on particular thanks to Dr Shahmalak’s team who made the experience a pleasure and it would be very fair to say that it was actually a very enjoyable afternoon!
I am not a person who is satisfied easily; however I can honestly say that I couldn’t find fault with my treatment in any regard and would happily recommend Dr Shahmalak and his team to anybody who is considering any form of hair transplant. In fact, I have already discussed with Dr Shahmalak about returning again in three months for small transplant on my hair line which has started receding somewhat over the recent years.
I’ve only positive remarks. Getting the initial consultation was hassle-free, the surgeon took his time to answer my questions and explain my options.
The booking of the procedure was equally as uncomplicated and I was provided with all the information I needed in advance. Consistent patient care throughout.
On the day I felt welcomed and looked after and the after care I’ve received to date has been great. Very pleasing way to end the process.
I’m really looking forward to seeing the results following the post-op advice I’ve had no problems.
My experience with Crown Clinic has been professional, caring and efficient throughout.
The surgeon was very skilled and provided a reassuring level of explanation at the consultation and during the procedure.
The whole Crown team are wonderfully professional, personable and highly skilled.
I am very happy with my experience and would have no hesitation in recommending Crown Clinic to others.
Consultation:- The consultation was open, honest and informative; felt at ease immediately and informed well about prospective procedure (which was duly booked).
Pre-surgery:- Again felt extremely welcome and relaxed. Dr Shahmalak and his team were very friendly, informative and had a first-class “bed-side manner”
During surgery:- apart from the initial injections of anaesthesia I felt absolutely no pain or discomfort during the procedure. Dr Shahmalak and his team were superb throughout and explained every stage.
Conclusion:- I will be keeping a pictorial diary of my progress and once my hair has substantially grown I would be happy to show other patients and share my experiences as “thank you” to the clinic for the care I received.
Consultation was excellent, pre and post surgery was very detailed also. The surgeon and his team were very professional and very helpful made me feel very welcome, kept me smiling too ☺
Service was perfect, I felt relaxed throughout. The surgeon and staff were lovely and made me feel welcome.
So happy with my new hair
Thank you so much
From morning to early evening, I was made to feel very welcome and relaxed.
TV setup was brill and a very nice, clean + state of the art surgery made me feel re-assured. Hope to see you all in a year or so.
I was very happy with the promptness I was able to arrange my visit to the clinic.
When I arrived for my treatment the surgeon and everyone else were very approachable, calming and informative. They explained the treatment very clearly and took time to answer any questions I had. During the treatment they ensured I stayed comfortable and relaxed.
I am very happy with the efficiency of the clinic during my visit and also the aftercare ive received.
Dear Mr Shahmalak,
I would like to call out that from the initial consultation with you in Harley Street, through to the treatment received from you and the excellent extended team at your clinic, the overall service has been first class. Please extend my thanks and appreciation to all the nurses. Having visited a couple of other surgeons before making the decision to proceed with you, the time you invested with me at the initial meeting as well as the transparency of the process and your expert advice made the decision to ‘partner’ with you on this procedure an easy one.